[AI Automation, Custom Software]

AI Customer Support System

Overview

Developed an AI-powered customer support system with intelligent ticket routing, automated response generation, and sentiment analysis, reducing average response times by 80%.

AI Customer Support System screenshot

Tech Stack

PythonCore AI/ML processing
OpenAI APILLM-powered response generation
FastAPIHigh-performance API server
ReactAgent dashboard interface
PostgreSQLTicket and conversation storage